Thursday, October 1, 2015

Scrum Master Service to the Organization


Many people know that the Scrum Master role involves removing impediments, coaching teams and being the team's voice for Scrum.

From the Scrum Guide.....
Scrum Master Service to the Product Owner 
The Scrum Master serves the Product Owner in several ways, including: 
  • Finding techniques for effective Product Backlog management;
  • Helping the Scrum Team understand the need for clear and concise Product Backlog items;
  • Understanding product planning in an empirical environment;
  • Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value;
  • Understanding and practicing agility; and, 
  • Facilitating Scrum events as requested or needed.
Scrum Master Service to the Development Team
The Scrum Master serves the Development Team in several ways, including:
  • Coaching the Development Team in self-organization and cross-functionality;
  • Helping the Development Team to create high-value products;
  • Removing impediments to the Development Team’s progress;
  • Facilitating Scrum events as requested or needed; and,
  • Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood.


An often overlooked part of the importance
of a Scrum Master is ....
Scrum Master Service to the Organization
The Scrum Master serves the organization in several ways, including: 
  • Leading and coaching the organization in its Scrum adoption;
  • Planning Scrum implementations within the organization;
  • Helping employees and stakeholders understand and enact Scrum and empirical product development;
  • Causing change that increases the productivity of the Scrum Team; and,
  • Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.



Considering Service to the Organization, ask yourself....
  • Does my organization know this as a part of the Scrum Master's suggested skill-set?
  • What exists in my organization to help existing Scrum Masters get better at organizational coaching?
  • Does my organization allow the room for Scrum Masters to work with other Scrum Masters?
  • What would it take for all the Scrum Masters in my organization to provide this necessary part of the role within my organization?

Failure to recognize Service to the Organization as part of the Scrum Master role can significantly diminish the effectiveness of a Scrum Master in your organization.

A thought....

What will you do to help grow this role to it's full potential where you work?


Mike Caspar
Passionate About Agile


References:

The Scrum Guide and the three duplicated sections are ©2014 Scrum.Org and ScrumInc. Offered for license under the Attribution Share-Alike license of Creative Commons, accessible at http://creativecommons.org/licenses/by-sa/4.0/legalcode and also described in summary form at http://creativecommons.org/licenses/by-sa/4.0/