Wednesday, April 19, 2017

A calm leader in extreme circumstances


One of the most amazing IT leaders I ever met simply sat back, relaxed, and asked simple, direct questions in a friendly way while 200+ people ran around in a panic during a system outage. 

It was fascinating to observe.

His thoughtful questions let others do their jobs to realize the problem on their own. 

He remained always calm and never laid blame. 

A great memory.

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Have you considered your ability to remain calm and let others do their work?

Just a thought.