Friday, June 28, 2019

A thought about Quality

Ask yourself....

Is quality determined by the creator or the consumer?

In your context, who is defining quality?

Monday, April 15, 2019

User Design vs. User Experience

I came across an example today that reminded me about the discussion about user design and user experience.

User Design:  "Put an expiry date on dairy products so the consumer knows they are safe to eat the product."

Printed expiry date on carton:   "MA 05"

User Experience:  I wonder if this means MARCH or MAY?